Privacy Policy

Introduction

Fabled Quarry Limited ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard the personal data you provide to us when using our website or engaging with our financial planning services.

We are authorised and regulated by the Financial Conduct Authority and comply with all applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect and process various types of personal information depending on your interaction with our services:

Information You Provide Directly

When you enquire about our services, become a client, or interact with our website, you may provide us with personal details including:

• Name and contact information (email address, postal address, telephone number)
• Date of birth and national insurance number
• Financial information (income, assets, liabilities, investment holdings, pension details)
• Employment details and professional information
• Family circumstances and dependants
• Health information where relevant to insurance or protection planning
• Information about your financial goals, risk tolerance, and investment preferences

Information Collected Automatically

When you visit our website, we automatically collect certain technical information including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies (see our Cookies Policy for details)

How We Use Your Information

We process your personal data for specific, legitimate purposes in connection with our financial planning and wealth management services:

Service Delivery

• Providing financial planning advice and recommendations tailored to your circumstances
• Managing your investments and monitoring your portfolio performance
• Conducting regular reviews of your financial plan
• Communicating with you about your accounts and services
• Processing transactions and maintaining accurate records

Regulatory Compliance

• Meeting our obligations under FCA regulations
• Conducting know-your-customer (KYC) and anti-money laundering checks
• Maintaining records as required by financial services regulations
• Reporting to regulatory authorities when necessary

Business Operations

• Responding to your enquiries and providing customer support
• Improving our services and website functionality
• Conducting internal research and analysis
• Managing our business operations and maintaining security

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfil our agreement to provide financial planning services to you
• Legal Obligation: We must process certain data to comply with FCA regulations, anti-money laundering requirements, and other legal obligations
• Legitimate Interests: We have legitimate business interests in providing quality services, improving our offerings, and maintaining security
• Consent: Where required, we obtain your explicit consent before processing sensitive personal data or using your information for marketing purposes

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers

We engage trusted third-party service providers who assist us in delivering our services, including:

• Investment platforms and fund managers
• Pension and insurance providers
• Technology and software providers
• Professional advisors (solicitors, accountants) when coordinating your affairs
• Document storage and archiving services

These providers are contractually obligated to protect your information and use it only for the specific purposes we authorise.

Regulatory and Legal Requirements

We may disclose your information to:

• The Financial Conduct Authority and other regulatory bodies
• Law enforcement agencies when legally required
• Courts and tribunals in connection with legal proceedings
• HMRC and other tax authorities as required by law

Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owner, subject to the same protections outlined in this policy.

Data Security

We implement robust technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• Encrypted data transmission and storage
• Secure access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Restricted access to personal data on a need-to-know basis

While we take all reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to meet our legal and regulatory obligations.

For current clients, we maintain records throughout our relationship and for a period thereafter as required by FCA regulations (typically six years from the end of the client relationship). Some records may be retained longer to address potential disputes or comply with legal requirements.

When personal data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule.

Your Rights

Under UK data protection law, you have several rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Ask us to correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Ask us to limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Oppose processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

Please note that some rights may be limited by regulatory requirements. For example, we must retain certain records to comply with FCA regulations even if you request deletion.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month.

Marketing Communications

We may occasionally send you information about our services, industry insights, or updates that we believe may interest you. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Even if you opt out of marketing, we will still send you essential communications related to the services we provide.

Third-Party Websites

Our website may contain links to external sites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a revised "last updated" date. Significant changes will be communicated to our clients directly.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Fabled Quarry Limited
45 Chancery Lane
London WC2A 1JE
Email: [email protected]

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk